To help keep your money safe, you can temporarily lock your Acorns Visa™ debit card anytime, instantly and right from your Acorns app. You might want to lock your debit card if you misplace your card or notice any unauthorized activity.
How to lock my Acorns debit card
Here's how to instantly lock your Acorns debit card:
- Log into your Acorns account
- From your home screen, select "Checking"
- Select the gear icon in the top right corner to see your settings
- Toggle the "lock card" button
When you're ready to unlock your card again, navigate back to your Acorns Checking account to toggle the "lock card" button off again.
Will locking my card pause existing transactions?
Placing a temporary lock on your card won't stop any pending or scheduled ACH transactions associated with your Acorns Checking account.
An ACH (automated clearing house) transaction is a bank-to-bank transaction, like a transfer. An example of this type of transaction is a scheduled transfer between your Acorns Checking and your linked primary checking account. Any ACH transactions currently in progress or coming up will still go through if you lock your card. Here's how to pause any upcoming scheduled transfers as well.
Locking your debit card also doesn't stop or pause your monthly subscription fee. Here's more information about your subscription.
What should I do if I notice unauthorized activity on my Acorns debit card?
If you're locking your Acorns debit card because you've noticed unauthorized activity or you don't recognize a transaction, here's what to do next.