Our team has been made aware that some users are unable to unlink their Capital One accounts for Round-Ups®. We are working on a fix and hope to have one very soon.
At this time, you can take the steps below to unlink your Capital One account for Round-Ups®:
For mobile:
- Tap the menu (avatar) in the upper left corner of the screen
- Tap 'Settings'
- Tap 'Linked Accounts'
- Tap 'Capital One'
- Tap 'Unlink' in the upper right corner
For web:
- Click on the menu (avatar) in the upper right corner of the screen
- Click on 'Profile & Settings'
- Click on 'Linked Accounts'
- Click on 'Capital One'
- Click on 'Unlink' in the upper right corner
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