What do I do if I got a new card from my bank and now my Round-Ups® are not populating?

If you got a new debit/credit card from your bank, your Round-Ups® may not work right away. But don’t worry;  fixing it is simple. Just unlink your account and then link it again.  Here's how to do it once you're logged in:

From your Acorns app:

1. Tap the avatar (menu) at the top left of the screen
2. Tap "Settings"
3. Tap "Linked Accounts"
4. Tap the financial institution where you got your new card
5. Tap "Unlink" on the top right
6. Then back on the "Linked Accounts" screen, tap "Link another account" & search for your bank
7. Enter your bank’s online banking credentials and click "Submit"

From acorns.com:

1. Click on the avatar (menu) at the top right of the screen
2. Click on "Profile & Settings"
3. Click on "Linked Accounts"
4. Click on the financial institution where you got your new card
5. Click on "Unlink Account" on the top right
6. Then back on the "Linked Accounts" screen, click "Link another account" & search for your bank
7. Enter your bank’s online banking credentials and click "Submit"

After you’ve linked your bank account again for Round-Ups®, give it 1-2 business days for the connection to update and show your transactions. Then, you should be able to see your transactions on the Round-Ups® screen. Just go to the home screen > tap Invest > tap on Round-Ups®.

Keep in mind that your transactions will only appear once they have been processed and settled. Any transactions that are pending will not show up in the Round-Ups® screen until they have settled.