How can I change the name on my account?

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To help protect your security, you'll need to upload some documents via our document uploader to change the name on your account. Here's what you'll need:

  1. A legal document (such as a marriage certificate or divorce certificate) that verifies your name change
  2. A valid, non-expired, government-issued ID with your new name (heads up: military IDs aren't accepted)

In some cases, we may request a government-issued ID with your prior name.

If you're correcting a typo from when you were setting up your account during sign-up, all we'll need you to upload is a valid, non-expired, government-issued ID with your name. 

Please contact us when you have uploaded these documents. It can take up to 3-4 business days to complete a name change request. We'll reach out to you by email if there are any issues.

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