Some banks have security safeguards that prevent third-party applications like Acorns from monitoring your transactions for Round-Ups®.
Acorns can’t make recommendations to change or disable security settings with your online banking account, these features may prevent Acorns from successfully rounding up your purchases and rewarding Earn Rewards.
If you choose to change any settings, unlinking and relinking should update your connection.
Here's how to link a Round-ups® account:
From your Acorns app:
- After logging in to your account, tap the profile icon in the upper left corner of the screen
- Tap "Settings"
- Tap "Linked Accounts"
- Tap "Link another account"
- Search for your bank and connect using your banking credentials
From acorns.com:
- After logging in to your account, click on "Profile & Settings" in the lower-left corner of the screen
- Under "Personal Settings, "click on "Linked Accounts"
- Click on "Link another account"
- Search for your bank and connect using your banking credentials
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