Why did I receive an Overdraft (NSF) fee from my bank?

If you received an NSF fee from your bank, it means there were insufficient funds in your bank account to cover a transfer to your investment account.

Good news: you can transfer money from your Acorns Invest account to your primary checking account. Just make sure you have the latest version of the Acorns app to take advantage of this feature. 

1. After logging in to your account, tap or click on 'Invest'
2. Tap or click on 'Withdraw'
3. Enter the amount you would like to withdraw, and tap or click on 'Withdraw' at the bottom of the screen
4. Follow the prompts to confirm your withdrawal

Sell orders (i.e. withdrawal requests) placed before 11am PST on a market day typically will be processed the same day. If your request was made after 11am PST on a market day, Acorns will typically sell shares the following market day. It can take 3-6 business days for withdrawals to fully reflect on your funding source. This time period accommodates withdrawal and bank processing timelines as well as bank policies. 

Please Note: Placing a sell order on your account could create a taxable event. Please consult your tax advisor and www.irs.gov for additional information regarding such matters. 

You can set the exact day of the week or month on which you'd like your recurring investment to occur. 

For Mobile:

1. After logging in to your account, tap 'Invest'
2. Tap 'Recurring'
3. Set your preferences and tap 'Save'

For Web:

1. After logging in to your account, click on 'Invest'
2. Click on 'Recurring Investment'
3. Set your preferences and click on 'Update'

You can also manually invest Round-Ups® until you're ready to reinstate automatic Round-Ups®.

For Mobile:

1. After logging in to your account, tap 'Invest'
2. Tap 'Round-Ups® Settings'
3. Toggle 'Set to automatic' to OFF and tap 'Save'

For Web:

1. After logging in to your account, click on 'Invest'
2. Click on 'Round-Ups® Settings'
3. Toggle 'Set to automatic' to OFF