Why did I receive an Overdraft (NSF) fee from my bank?

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Overdraft or non-sufficient funds (NSF) fees are charged by your bank when there isn’t enough money in your bank account to cover a transfer to your Acorns account.

Generally, banks will list the name of the company that charged you so you know what charge caused the overdraft fee. A subscription or recurring charge – such as Round-Ups® –  from Acorns could potentially cause an overdraft fee if there isn’t enough money in your account to cover the charge.

If you need access to your money, you can transfer it from your Acorns Invest account to your linked primary checking account. Just make sure you have the latest version of the Acorns app to take advantage of this feature. 

  1. From the home screen, tap or click "Invest"
  2. Tap or click "Withdraw"
  3. Enter the amount you'd like to withdraw, and tap or click "Withdraw" at the bottom of the screen
  4. Follow the prompts to confirm your withdrawal

It can take 3-6 business days for withdrawals to be fully reflected in your bank account. Heads up that a withdrawal can have tax implications, so make sure you learn more about how it works here. If overdraft fees are something you're concerned about, you could consider turning off automatic Round-Ups® and reviewing them manually instead. Here's more information on the difference between automatic and manual Round-Ups®. 

Or, if you’d like to invest without a recurring charge on your account you could make one-time investments instead. Here are a few other ways to contribute to your account.

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