With the launch of iOS 14, you have to enable certain settings for Acorns Earn to successfully track purchases so you can receive your Earn rewards.
If using iOS please make sure the following settings are enabled:
- On iOS Settings > Privacy > Tracking > Enable "Allow Apps to Request to Track." This page will also list certain apps, so if you see an app that is related to Acorns Earn, you would want that app to also be allowed to track.
- If using Safari on iOS: Settings > Safari > Disable all content blocker features like "Prevent Cross-Site Tracking" and "Block All Cookies."
- If using a desktop/laptop computer, all adblockers should be disabled.
If these settings are not enabled, it's possible you won't receive your Earn reward. We won't be able to retroactively apply an Earn reward credit even if you submit it for review.
Once these settings have been enabled, restart your shopping session through Acorns to make sure all changes have been applied to your Acorns account.
For detailed information on iOS 15 and the Acorns Earn Safari Extension, click here.
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