How do I contact Acorns?

We're here to answer any and all of your questions. Here are a few ways to find support.

If you have a general Acorns question, browse our Help Center for expertly crafted answers directly from our Support Team. This is often the quickest way to troubleshoot.

If you don’t find the answers you need in our Help Center, here’s how to reach us. 

 

Chat

Our live chat advocates are available 24 hours a day, 7 days a week.

From the Acorns app:

1. Log in to your Acorns app
2. From your home screen, tap the profile icon in the top left corner
3. Tap "Get help"

From acorns.com:

1. Visit our Acorns Help Center
2. Click "Need Help?" in the bottom right corner

 

Email: 

Submit a ticket here

Please allow 24 business hours to hear from our support team.

 

Phone:

For urgent requests, please call us at 855-739-2859.

Our operating hours are 5am-7pm PT, 7 days a week. 

Heads up — when you reach out to us by phone, we'll need to verify your identity in order to help you with your account.

 

Questions about your Acorns Early account?

1. Send a message through the “Contact Customer Support” button here.
2. Send an email to [e-mail].
3. Call us at [phone]. Operating hours are 9am - 5pm ET, 7 days a week.

As a reminder, our support team members are not licensed to offer financial advice. We’re here to answer your Acorns-related questions. 

If you have questions about the market, economy, or money in general, visit Acorns Learn right from your app. Acorns Learn features searchable content like videos, interactive quizzes, articles and more to help you grow your money knowledge.