Under what circumstances will Two-Factor Authentication activate?

You’ll get a Two-Factor Authentication (2FA) code whenever you log in using your email and password.

You’ll also get a code when we notice one more of the following: 

• Unusual logins 
• A change to your phone number or email address 
• New device logins

2FA codes can be received either by text or email. For your security, 2FA is a requirement to log into your account and can’t be removed. 

You need to have your push notifications turned on within your device to get a 2FA code. You’ll have to enable push notifications for the Acorns app on your phone’s settings to get a 2FA code. Then, re-login to Acorns to make sure that a push authenticator has been registered.