Why am I seeing duplicate Round-Ups®?

Article author
Alexander G.
  • Updated

Some banks may change the transaction name for some of your purchases after they've settled. 

For example, you buy something and it shows as a "Pending Debit" transaction that results in a $0.50 Round-Up. We will capture that transaction and use it for your Round-Ups®.

Once the transaction settles after a day or two your bank may change the name of the transaction. For example, ”Pending Debit” may change to "Debit Transaction." This could then create duplicate Round-Ups® in your account. This depends on how a bank relays data, so we don't have control over this.

To avoid duplicate Round-Ups®, you can unlink your card for Round-Ups® or turn off tracking.

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