When one or more of your investments are charged back in your Acorns account, you'll owe that amount to us as "cash owed." To collect that cash owed, we'll sell shares from your Acorns account. We'll notify you when there's been a chargeback and there's cash owed.
If you have any questions, you can submit a ticket here. Select “Cash Owed” from the drop-down. A licensed agent should get back to you within 1-2 business days of receiving the request.
You can also contact us here.